Responsible gambling

Responsible Gambling at Treasure Island Hotel & Casino (Las Vegas)

Treasure Island Hotel & Casino (Las Vegas) is committed to providing a safe and responsible gaming environment for all our players, including those from Canada. We understand that problem gambling can have serious consequences on individuals and their loved ones, which is why we are dedicated to promoting responsible gaming practices.

Our Responsible Gaming Tools

We offer the following tools to help you maintain control over your gaming activities:

• Deposit Limits: Set limits on the amount of money you want to deposit into your account.
• Loss Limits: Set limits on the amount of money you can lose during a specific period.
• Wagering Limits: Set limits on the number of bets you can place during a specific period.
• Reality Checks: We provide regular reminders about your gaming activities, including time spent playing and deposited funds.
• Session Time Reminders: You will receive notifications to remind you of the amount of time you have been playing.
• Temporary Self-Exclusion: Take a break from gaming for 24 hours up to 30 days.
• Permanent Self-Exclusion: Remove your account and opt out of all gaming activities with us.

Links to Support Organizations

We are committed to providing support and resources to those who may be struggling with problem gambling. We partner with the following organizations:

• ConnexOntario: A comprehensive resource for Ontario residents.
• Gambling HelpLine: Provides 24/7 assistance and support for Canadians affected by problem gaming.
• Gamblers Anonymous (GA): Support groups that offer guidance, advice, and camaraderie for individuals struggling with addiction.

Recognizing Problem Gaming

We encourage you to recognize the signs of problem gaming:

• Increasing investment of time or money in gaming activities
• Needing more time or money to achieve desired outcomes
• Experiencing negative emotions such as anxiety, frustration, or guilt while gaming
• Using borrowed funds to support your gaming habits

If You Suspect Someone is Struggling with Problem Gaming

We urge you to reach out for help. Our team is here to provide resources and guidance:

• Contact our Customer Support team via live chat.
• Reach out directly to the organizations listed above.

By using these tools and seeking support when needed, we hope that everyone can enjoy gaming responsibly and in a safe environment.